Terms and Conditions of Use Runnin’City

Effective date :  18/02/2021


The “Runnin'City” application (hereinafter: the “Application”) offers its users (hereinafter: the “Users”) running, walking and / or physical training exercises (hereinafter together: the “Routes”) within specific cities or places around the world.

The purpose of these general conditions is to define the terms and conditions of use of the services offered on the Application (hereinafter: the "Services") as well as to define the rights and obligations of the parties in this context.

They are accessible and printable at any time by a direct link at the bottom of the Application.

They may be supplemented if necessary by conditions of use specific to certain Services, which supplement these general conditions and, in the event of contradiction prevail over the latter.


2. Application and Services operator, contact


The Application and the Services are operated by MILE POSITIONING SOLUTIONS, company by simplified shares, registered with the RCS of Lyon under n ° 817 706 898, whose registered office is located 390 Chemin du Mas Joint 69270 FONTAINES SAINT MARTIN (hereinafter: "MILE").

MILE can be contacted at the following coordinates:

  • Postal address: 390 Chemin du Mas Joint 69270 FONTAINES SAINT MARTIN

  • Telephone: +33687836922

  • Email address: founders@mile.eu.com 


3. Access to the Application and Services


3.1 Legal capacity

The Application and the Services are accessible:

  • Any natural person with full legal capacity to commit under these general conditions. Natural persons who do not have full legal capacity can only access the Application and Services with the agreement of their legal representative.

  • To any legal person acting through a natural person having the legal capacity to contract in the name and on behalf of the legal person.


3.2.Site and Services reserved for individuals

The Application and the Services are intended exclusively for individuals and are not intended for professional use, understood as any use directly or indirectly linked to a remunerated activity exercised on a non-occasional basis in all sectors of industry and commerce.


4. Acceptance of the general conditions

4.1. The acceptance of these general conditions by Users who register on the Application is materialised by clicking on the box I accept when logging in to the Application for the first time.

Regarding Users who are not registered on the Application, their use of it and / or the Services implies their acceptance of these general conditions, without restriction or reservation.


4.2. Acceptance of these general conditions can only be full. Any membership subject to reservation is considered null and void. The User who does not agree to be bound by these general conditions must not access the Application or use the Services.


5. Application registration

5.1. The use of the Services requires the User to register on the Application, by filling in the form provided for this purpose. The User must provide all of the information marked as mandatory. Any incomplete registration will not be validated.

Registration automatically opens an account in the name of the User (hereinafter: the “Account”), giving him access to a personal space (hereinafter: the “Personal Space”) which allows you to manage your use of the Services in a form and according to the technical means that MILE considers most appropriate for rendering said Services.

The User guarantees that all the information he gives in the registration form is correct, up to date and sincere and is not vitiated by any misleading character.

He undertakes to update this information in his Personal Space in the event of modifications, so that it always corresponds to the above-mentioned criteria.

The User is informed and accepts that the information entered for the purposes of creation or updating his Account is worth proof of his identity. The information entered by the User commits him upon validation.


5.2. The User can access his Personal Space at any time after logging in using his login and password.

The User agrees to use the Services personally and not to allow any third party to use them in his place or on his behalf, unless he bears full responsibility for them.

He is also responsible for maintaining the confidentiality of his username and password, any access to the Application using them being deemed to be carried out by the User. The latter must immediately contact MILE at the contact details mentioned in the article "Application and Services operator, contact" herein if he notices that his Account has been used without his knowledge. He acknowledges to MILE the right to take all appropriate measures in such a case.


6. Description of Services


The User has access to the following Services, in a form and according to the functionalities and technical means that MILE deems most appropriate.


6.1 Routes and exercises 

The User benefits from access to the Routes among those offered on the Application.

The User will thus have access to the GPS route of the route as well as to geo-localised information on the route known at the time of the download (points of interest, descriptive content on these points of interests, exercises, etc.).

In order to continue to guide the User, the Application geolocates the User, even when his/her smartphone's screen is idle. 

The User will be able to share his comments and appreciations on the Routes via the social networks and will be able to evaluate the route he has taken directly on the Application. 


6.2.Other services

MILE reserves the right to offer any other Service it deems useful, in a form and according to the functionalities and technical means it deems most appropriate for rendering said Services.


7. FREE services 

The Services are provided free of charge.


8. Evidence agreement 

The User expressly recognises and accepts:

(i) that the data collected on the MILE Application and IT equipment is proof of the reality of the operations carried out within the framework of the present,

(ii) that this data constitutes the main method of proof accepted between the parties, in particular for the calculation of the sums due to MILE. The User can access this data in his Personal Space.


9. Obligations of the User

Without prejudice to the other obligations provided for herein, the User undertakes to comply with the following obligations.

9.1. The User undertakes, in his use of the Services, to comply with the laws and regulations in force, in particular the Highway Code, and not to infringe the rights of third parties or public order.

He is solely responsible for the proper completion of all formalities, particularly administrative, tax and / or social and all payment of contributions, taxes or charges of all kinds which are incumbent upon him, where applicable in connection with his use of the Services. MILE cannot in any case be held liable for this.


9.2. The User acknowledges having read the Application of the characteristics and constraints, including technical, of all the Services. He is solely responsible for his use of the Services.


9.3.  The User also undertakes to:

  • use the Application with caution and discernment. The User is solely responsible for his safety when he follows a Route. It is recommended to always travel on sidewalks or areas accessible to pedestrians and not on streets or roads taken by motorised vehicles, even when the Application indicates to take such a route;

  • not to endanger themselves or others, and to be aware of

  • various risks linked to pedestrian traffic in urban areas;

  • make sure you have sufficient physical capacity to complete the Route and the exercises;

  • do not use the Application to guide you in a vehicle, whether motorised or not. The Application should only be used as an aid to pedestrian orientation;

  • not to make professional or commercial use of the Application and / or its contents;

  • not to provide false data when registering;

  • inform MILE POSITIONING SOLUTIONS of any error of which it becomes aware as well as of any comment relating to the Routes, with a view to updating the Routes and / or improving the Application.


9.4. The User undertakes to make strictly personal use of the Services. He therefore refrains from assigning, conceding or transferring all or part of his rights or obligations hereunder to anyone, in any way whatsoever.

The User acknowledges that due in particular to unforeseeable events external to MILE (in particular road accidents, roadworks, weather conditions, damage, etc.), the information and data contained in the Application may prove to be inaccurate or obsolete and that the accessibility conditions of the Routes and exercises may change due to said events. MILE does not guarantee, in any case, the protection of the User against all the dangers linked to the urban environment. MILE cannot in any case be held liable in the event of an accident on the proposed Routes.


9.5. The information relating to the time remaining on the Route and the speed of the race cannot be calculated with accuracy since it necessarily depends on the behaviour of the User. Given these constraints, the User acknowledges that the data and information provided by MILE within the framework of the Application are for information only and accepts that the responsibility for MILE cannot be engaged due to the inaccuracy or the 'imprecision of certain data or information.


9.6. The Application is a tool to help with orientation and exercises but can in no way replace the judgment of the User who, depending on the real context, must assess himself the opportunity not to follow recommendations, the Route or exercises suggested by the Application and / or the recommended equipment. MILE has no control over the behaviour of the User and cannot therefore be held liable for this fact.


9.7. The User declares to understand the limits linked to the GPS system. Transmissions and receptions can be limited by:

The operation of satellite systems and earth stations;

Operation of the User's smartphone;

Weather and atmospheric conditions, environmental and magnetic interference;

The quality of the smartphone and / or its GPS functionality.

The User acknowledges that the GPS signal is accurate to within 10 (ten) meters and that it is his responsibility to assess the consequences and possible risks of this technical constraint.


9.8. The User agrees to provide MILE with all the information necessary for the proper performance of the Services. More generally, the User agrees to actively cooperate with MILE with a view to the proper execution of these conditions.


9.9. The User is solely responsible for content of all kinds (editorial, graphics, audio, audiovisual or other, including the name chosen by the User to identify it on the Application) that he distributes as part of the Services (hereinafter referred to as "Content").

It guarantees to MILE that it has all the rights and authorisations necessary for the dissemination of this Content.

He undertakes that said Content is lawful, does not prejudice public order, morality or the rights of third parties, does not infringe any legislative or regulatory provision and more generally, is in no way likely to jeopardise MILE's civil or criminal liability.

The User thus refrains from distributing, in particular and without this list being exhaustive:

Content that is pornographic, obscene, indecent, offensive or unsuitable for a family audience, defamatory, abusive, violent, racist, xenophobic or revisionist, Counterfeit Content, Content that infringes the image of a third party, untruthful, deceptive or proposing or promoting illegal, fraudulent or deceptive activities, Content harmful to third party computer systems (such as viruses, worms, Trojans, etc.), and more generally Content likely to infringe the rights of third parties or to be prejudicial to, in any way and in any form whatsoever.


9.10. The User acknowledges that the Services offer him an additional, non-alternative solution for running a race, walking or physical exercise, and that this solution cannot replace the other means which the User may otherwise have for achieve the same goal.


9.11. The User is informed and accepts that the implementation of the Services requires that he be connected to the internet and that the quality of the Services depends directly on this connection, for which he is solely responsible.


10. User Guarantee 

The User guarantees MILE against any complaints, claims, actions and / or any claims that MILE may suffer as a result of the violation by the User of any of its obligations or guarantees under these terms and conditions.

He undertakes to indemnify MILE for any damage it would suffer and to pay it all costs, charges and / or convictions that it may have to bear as a result. 


11. Prohibited behaviours 

11.1.  It is strictly prohibited to use the Services for the following purposes:

  • the exercise of illegal, fraudulent activities or activities which infringe the rights or the safety of,

  • breach of public order or violation of applicable laws and regulations,

  • intrusion into a computer system or any activity likely to harm, control, interfere, or intercept all or part of a computer system, violate its integrity or security,

  • sending unsolicited emails and / or prospecting or commercial solicitation,

  • manipulations intended to improve the referencing of a third party site,

  • the use of the Application to distribute information or redirecting links to a third party site,

  • assistance or incitement, in any form and in any way, to one or more of the acts and activities described above,

  • and more generally any practice diverting the Services for purposes other than those for which they were designed.


11.2. It is strictly forbidden for Users to copy and / or divert for their purposes or those of the concept, technologies, all or part of the data or any other element of the MILE Application.


11.3.  The following are also strictly prohibited:

(i) any behaviour likely to interrupt, suspend, slow down or prevent the continuity of the Services, (ii) any intrusion or attempted intrusion into MILE systems, (iii) any misappropriation of Application system resources, ( iv) all actions likely to impose a disproportionate burden on the latter's infrastructure, (v) all attacks on security and authentication measures, (vi) all acts likely to infringe financial, commercial or moral of MILE or the users of its Application, and finally more generally (vii) any breach of these general conditions.


11.4. It is strictly forbidden to monetise, sell or grant all or part of the access to the Services or the Application, as well as to the information which is hosted and / or shared there.


12. Penalties for breaches 

In the event of a breach of any of the provisions of these general conditions or more generally, of a violation of the laws and regulations in force by a User, MILE reserves the right to take any appropriate measure and in particular to:

(i) suspend or remove access to the User Services, author of the breach or offense, or having participated in it,

(ii) delete any content posted on the Application,

(iii) publish on the Application any information message that MILE deems useful,

(iv) notify any relevant authority,

(v) initiate any legal action.


13. MILE's responsibility and guarantee

13.1. MILE undertakes to provide the Services diligently and according to the rules of the art, it being specified that it weighs on it an obligation of means, to the exclusion of any obligation of result, which Users recognise and expressly accept.

13.2.  MILE is not aware of the Content posted by Users as part of the Services, on which it does not make any moderation, selection, verification or control of any kind and in which it only intervenes as a hosting provider.

Consequently, MILE cannot be held responsible for the Content, the authors of which are, any possible complaint should be directed first to the author of the Content in question.

Content prejudicial to a person may be notified to MILE in the manner provided for by article 6 I 5 of law n ° 2004-575 of June 21, 2004 for confidence in the digital economy, MILE reserves the right to take the measures described in the article "Penalties for breaches".


13.3.  MILE declines all responsibility in the event of possible loss of the information accessible in the Personal Space of the User, the latter having to save a copy and not being able to claim any compensation in this respect.


13.4. MILE undertakes to carry out regular checks to verify the operation and accessibility of the Application. As such, MILE reserves the right to temporarily interrupt access to the Application for maintenance reasons. MILE cannot be held responsible for temporary difficulties or impossibilities of access to the Application which arise from circumstances external to it, force majeure, or which are due to disruptions in the telecommunications networks.


13.5.  MILE does not guarantee to Users (i) that the Services, subject to constant research to improve performance and progress in particular, will be completely free from errors, vices or defects, (ii) that the Services, being standard and not offered at the sole intention of a given User according to his own personal constraints, will specifically meet his needs and expectations.


13.6. In any event, the liability likely to be incurred by MILE in respect of present is expressly limited to only proven direct damage suffered by the User.


14. Intellectual property

The systems, software, structures, infrastructures, databases and content of all kinds (texts, images, visuals, music, logos, brands, database, etc.) operated by MILE within the Application are protected by all intellectual property rights or rights of producers of databases in force. All disassembly, decompilation, decryption, extraction, reuse, copies and more generally, all acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorisation of MILE are strictly prohibited and may be subject to legal proceedings. 


15. Personal data

MILE practices a policy of protection of personal data whose characteristics are explained in the document entitled "Charter relating to the protection of personal data", of which the User is expressly invited to take note. 

16. Confidentiality

Each party undertakes to keep the documents, elements, data and information of the other party to which it is addressed strictly confidential, which will be expressly identified by the other party as confidential. With regard to MILE, the parties already expressly agree that this confidentiality obligation covers the personal data that MILE will have to process for the User in the context of the Services. All of this information is referred to below as "Confidential Information".

The party receiving Confidential Information undertakes not to disclose it without the other party's prior agreement, for a period of five (5) years from the end of the performance of the Services concerned. It can only transmit them to employees, collaborators, trainees or advisers if they are bound by the same confidentiality obligation as that provided for herein.

This obligation does not extend to documents, elements, data and information:

(i) of which the party receiving them was already aware;

(ii) already public at the time of their communication or which would become so without violation of these general conditions;

(iii) which have been lawfully received from someone;

(iv) whose communication would be required by the judicial authorities, in application of laws and regulations or with a view to establishing the rights of a party under these general conditions.


17. Publicity 

MILE reserves the right to insert on any page of the Application and in any communication to Users any advertising or promotional messages in a form and under conditions of which MILE will be the sole judge.


18. Third Party Links and Sites


MILE cannot in any case be held responsible for the technical availability of websites or mobile applications operated by third parties (including its potential partners) to which the User would access via the Application.

MILE does not accept any responsibility for the content, advertising, products and / or services available on such sites and mobile applications, ers which are reminded that they are governed by their own conditions of use.

MILE is also not responsible for transactions between the User and any advertiser, professional or merchant (including any partners) to which the User is directed through the Application and cannot in any way case be party to some possible litigation whatsoever with these, ers concerning in particular the delivery of products and / or services, guarantees, declarations and any other obligations to which these, ers are held.


19. Commercial references 

The User expressly authorises MILE to cite it and to use, where appropriate, the reproduction of its brand or logo as commercial references, in particular at demonstrations or events, in its commercial documents and on its website, under whatever form.


20.Duration of Services, unsubscription

The Services are subscribed for an indefinite period.

The User can unsubscribe from the Services at any time, by sending a request to this effect to MILE by email, at the contact details mentioned in the article "Operator of the Application and Services, contact".

The unsubscription is effective within 48 working hours from this request. It results in the automatic deletion of the User Account.


21. Modifications 

MILE reserves the right to modify these general conditions at any time.

The User will be informed of these modifications by any useful means.

The User who does not accept the modified general conditions must unsubscribe from the Services in the manner provided for in the article "Duration of Services, unsubscription".

Any User who uses the Services after the entry into force of the modified general conditions is deemed to have accepted these modifications.


22. Language 

In the event of a translation of these general conditions into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or a provision.


23. Mediation 

The User has the right to have free recourse to a consumer mediator with a view to the amicable resolution of any dispute relating to the execution of these presents which would oppose him to MILE, under the conditions provided for in articles L611-1 and following and R152-1 et seq. Of the Consumer Code.

He can contact the following consumer mediator for this purpose:


In the event of a complaint possibly made by a European consumer, who has not found an amicable solution with MILE customer service, said consumer may use the European platform for the settlement of consumer law disputes accessible at the following url address :

http://webgate.ec.europa.eu/odr/main/index.cfm? event = main.home.show & lng = FR


24. Applicable law and jurisdiction


These general conditions are governed by French law.

In the event of a dispute over the validity, interpretation and / or execution of these general conditions, the parties agree that the courts of Paris will be exclusively competent to judge, unless there are mandatory imperative rules of procedure.

Management of personal data


RCS of Lyon under n° 817 706 898
390 Chemin du Mas Joint 69270 FONTAINES SAINT MARTIN


Coming into effect : 18/02/2021

1. Definition and nature of personal data​

When using the “Runnin'City” mobile application (hereinafter: “the Application”) or the websites www.mile.eu.com or https://www.runnincity.fr/ (hereinafter: the "Site"), we may ask you to provide us with personal data concerning you, in order to use the services offered by Mile Positioning Solutions (hereinafter: the "Services"). We may also be required to collect your personal data attached to your accounts on social networks as part of your participation in contests that we organise on said networks.

In the context of this charter, the term "personal data" designates all data which makes it possible to identify an individual, which corresponds in particular to your first and last name, sex, height, weight, allergies (optional), home city, email, telephone numbers, the first name, last name and telephone number of the emergency contact you have provided, as well as any other information you choose to communicate to us about yourself.

2. Purpose of this charter​


The purpose of this charter is to inform you about the means we use to collect your personal data, in the strictest respect of your rights.

We indicate to you on this subject that we comply, in the collection and management of your personal data, with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version, known as "Computing and Liberties", and regulation (EU) 2016/679 of April 27, 2016 (hereinafter: "GDPR").


3. Identity of the data collection manager


The person responsible for collecting your personal data is Mile Positioning Solutions, a simplified joint stock company, registered in the Lyon Trade and Companies Register under number 817 706 898, having its registered office at 390 Che du Mas Joint 69270 FONTAINES SAINT MARTIN (hereinafter: "We").


4. Collection of personal data


The legal basis for our collection of your personal data is as follows:

  • The performance of a contract when you use our Services on our Site and on the Application ;

  • The legitimate interest when we send you informational emails or when you ask us questions through our Site, the data then being collected to allow us to better answer these questions ;

  • Your consent with regard to the newsletters to which you have subscribed, your participation in our contests as well as social network cookies, advertising cookies and Google Analytics cookies referred to in Article 11.


Your personal data is collected to fulfil one or more of the following purposes :  

  • Provide value-added services in the Application (calculation of the number of calories burned, adapted running tips, etc.) ;  

  • Manage your access to certain services accessible on the Site or the Application and their use ; 

  • Create a file of Site or Application users (hereinafter: the "Users"), members subscribed to the newsletter, partners and prospects ;  

  • Send newsletters and email notifications to notify Users of new updates to the Application. In the event that you do not wish this, we give you the right to express your refusal on this subject on the emails received ;

  • Develop commercial and visitor statistics for our Services ;

  • Organise contests, sweepstakes and all promotional operations excluding online gambling and games of chance subject to the approval of the Online Games Regulatory Authority, in particular on social networks ;

  • Manage the management of people's opinions on Services or content ;

  • Manage any disputes regarding the use of our Services ; 

  • Personalise the responses to your information requests ; 

  • Respect our legal and regulatory obligations.


We inform you, during the collection of your personal data, if certain data must be obligatorily filled or if it is optional. Mandatory data is necessary for the operation of the Services. Regarding optional data, you are entirely free to indicate it or not. We also tell you what are the possible consequences of a lack of response.

The Application collects location data to enable the user to be guided and provide the user with touristic information, even when the app is closed or not in use. This data is also used to notify the users of the availability of routes nearby.


5. Recipients of the data collected.

Only the staff of our company, the departments responsible for control (notably the statutory auditor) and the support of the Application and the Site (Technical team), our partners and our possible subcontractors, will have access to your personal data.

Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, judicial officers, ministerial officers and bodies responsible for collecting debt.


6. Transfer of personal data

Your personal data will not be transferred, rented or exchanged for the benefit of third parties without your consent.

7. Period of storage of personal data


Regarding data relating to User management :

Your personal data will not be kept beyond the time strictly necessary for the management of our commercial relationship with you. However, the data making it possible to establish the proof of a right or a contract, which must be kept for the fulfilment of a legal obligation, will be kept for the duration provided by the law in force. Beyond this period, only statistical data made anonymous will be kept and will not give rise to any exploitation of any kind. 

Regarding cookies:

The storage period for cookies referred to in Article 11 is 13 months.


8. Security

We inform you to take all necessary precautions, appropriate organisational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent it from being distorted, damaged or from unauthorised third parties having access to it. 

As such, we ask that you respect the security measures put in place by our data hosting provider, Google and its Firebase service, whose measures are available on its websiteAccommodation

We inform you that your data is kept and stored, throughout the period of its conservation on the servers of the company Google in Europe and North America.

The latter adhered to the “Privacy Shield”, which was deemed to offer an adequate level of protection by a decision of the European Commission of July 12, 2016 (Decision). To find out more about the protection offered by the “Privacy Shield”, you can consult its website.


9. Cookies

Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the User returns to the same site, the browser retrieves this file and sends it to the website server.

We can distinguish different types of cookies, which do not have the same purposes:

Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the User returns to the same site, the browser retrieves this file and sends it to the website server.

We can distinguish different types of cookies, which do not have the same purposes:

Social network cookies can be created by social platforms to allow website designers to share the content of their site on these platforms. These cookies can, in particular, be used by social platforms to track the navigation of Internet users on the website concerned, whether or not they use these cookies.

We use cookies from social networks. These cookies are only registered if you give your consent. You can inquire about their nature, accept them or refuse them.

We also invite you to consult the privacy policies of the social platforms that are the source of these cookies, to learn about the purposes for using the navigation information they may collect through these cookies and to exercise your rights with these platforms.

Advertising cookies can be created not only by the website the User is browsing, but also by other websites showing advertisements, announcements, widgets or other elements on the page displayed. These cookies can in particular be used to carry out targeted advertising, that is to say tailor-made advertising according to the navigation of the User.

We also use advertising cookies. These cookies are only registered if you give your consent. You can inquire about their nature, accept them or refuse them.

We use Google Analytics which is a statistical audience analysis tool which generates a cookie to measure the number of visits to the Site, the number of page views and visitor activity. Your IP address is also collected to determine the city from which you are connecting. This cookie is only registered if you give your consent. You can accept or refuse it.

We remind you for all practical purposes that you can refuse that cookies be registered by configuring your browser. Such a refusal could however prevent the proper functioning of the Site.


10. Access to your personal data 


In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, and the RGPD, you have the right to obtain the communication and, if necessary, the correction or the erasure of data concerning you, by contacting: 

  • Email address: founders@mile.eu.com

  • Postal mail address: Mile Positioning Solutions - 390 Che du Mas Joint 69270 FONTAINES SAINT MARTIN - France.

It is recalled that any person may, for legitimate reasons, oppose the processing of data concerning him or her. However, we may be required to continue processing it if there are legitimate reasons for its processing which prevail over your rights and freedoms or if its processing is necessary to establish, exercise or defend our legal rights.


11. Right to define guidelines for data processing after your death


You have the right to define directives relating to the storage, erasure and communication of your personal data after your death.

These directives can be general, that is to say that they relate to all the personal data which concern you. In this case, they must be registered with a trusted digital third party certified by the CNIL.

The directives may also be specific to the data processed by our company. You should then send them to us at one of the following addresses :

  • Email address : founders@mile.eu.com

  • Postal mail address : Mile Positioning Solutions - 390 chemin du Mas Joint - 69270 Fontaines Saint Martin - France.

By transmitting such directives to us, you expressly give your consent for these directives to be stored, transmitted and executed in the manner provided herein.

You can designate in your directives a person responsible for their execution. This person will then have the right, after your death, to take cognisance of said directives and ask us for their implementation. In the absence of a designation, your heirs will have standing to take cognisance of your directives upon your death and to request their implementation.

You can modify or revoke your directives at any time by writing to us using the contact details above..


12. Portability of your personal data


You have a right to the portability of the personal data that you have provided to us, understood as the data that you have actively and consciously declared in the context of accessing and using the services. We remind you that this right does not relate to data collected and processed on any other legal basis than the consent or the execution of the contract binding us.

This right can be exercised free of charge, at any time, and in particular when closing your account on the Application, in order to recover and store your personal data.

In this context, we will send you your personal data, by any means deemed useful, in a standard open format commonly used and machine-readable, in accordance with the state of the art.


12. Introduction of a complaint before a supervisory authority

You are also informed that you have the right to lodge a complaint with a competent supervisory authority, (the National Data Protection Commission for France), in the Member State in which your usual residence is located, your place of work or the place where the violation of your rights would have been committed, if you consider that the processing of your personal data object of this charter constitutes a violation of the applicable texts.

This recourse may be exercised without prejudice to any other recourse before an administrative or jurisdictional court. Indeed, you also have the right to an effective administrative or judicial remedy if you consider that the processing of your personal data which is the subject of this charter constitutes a violation of the applicable texts.

13. Limitation of processing

You have the right to obtain the limitation of the processing of your personal data, in the following cases :

  • During the verification period that we implement, when you dispute the accuracy of your personal data.

  • When the processing of this data is unlawful, and you wish to limit this processing rather than delete your data.

  • When we no longer need your personal data but want to keep it to exercise your rights.

  • During the period of verification of legitimate grounds, when you have objected to the processing of your personal data.


14. Modifications


We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These changes will come into effect as of the publication of the new charter. Your use of the Site and the Application following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Otherwise and if this new charter does not suit you, you will no longer have to access the Site.

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Some of the cities featured on the app

Paris, Berlin, London, Brussels Luxembourg, Amsterdam, Geneva, Lisbon, Lyon, Tel aviv, New York City, Washington d.c., Boston, Chicago, Miami, Atlanta, Dallas, Houston, Montreal, Quebec City, Toronto, Vancouver, Rio de Janeiro, Havana, Sydney, Tokyo, Singapore, Seoul, Marrakech, Cape Town, Buenos Aires. View complete list

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